
To Be or Not to Be in Small Claims Court
You have sent your Complaint Letter and the airline told you to jump in a lake, or worse, completely ignored you. You find yourself face-to-face with corporate indifference, incompetence, blatant arrogance or other egregious behavior, now it's time to decide whether to pursue your damages in Small Claims or more formal courts.
The good news is that anyone who is at least 18 years or older may file a claim in Small Claims Court. Even non-U.S. citizens can file a claim.
Advantages of Small Claims Court:
- Rules and procedures are simpler, allowing evidence not otherwise admissible.
- You do not need a lawyer and often an attorney is not permitted at the hearing.
- The court is used to handling pro se litigants--people representing themselves.
- The costs to file are low, generally ranging from $10 to $50.
- The court typically hears the cases 10 to 40 days after the defendant is served papers.
- The hearing usually only lasts 10 to 20 minutes.
- The biggest advantage is that the airline will know you are serious. If the airline believes they may lose they will likely settle out of court.
Disadvantages of Small Claims Court:
- The amount of damages you are looking to receive may be more than the limits allowed by the court.
- You may have to travel to another state, county or city where the airline conducts business if you flew an obscure airline outside your home state.
- In some states the airline can counterclaim and request a transfer to a higher court, forcing you to hire an attorney to litigate the claim.
- Some states do not allow appeals so both you and the airline are stuck with the results.
- You must prepare your own case, which can be labor intensive and emotionally draining.
- You are your own attorney so you must remain emotionally detached to articulate the issues clearly to the judge.
- In some states you are on your own to collect the judgment.
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