

In every jurisdiction there is a Statute of Limitations. This statute defines the time limit you have to bring your action from the date of the injury or when the person discovers the injury has occurred. For example, California has a two-year statute of limitations in personal injury cases. The statute tolls, begins to run, on the date of the injury or when the person discovers or should
have reasonable knowledge that the injury has occurred. The judge will dismiss a case filed even one day after the two-year statute of limitations period has run.
Be sure to check the applicable statutes in your state as the Statute of Limitations will vary from state to state and depending on the nature of the action. Also look at the airline's General Conditions of Carriage and the terms of your ticket as they may contain language that shortens the period in which you can file a complaint with the airline to resolve the problem.
Again keep in mind that although you may be able to sue the airline in a certain state, it does not mean you have the ability to sue an individual who resides outside the state if the individual refuses to accept service to be sued and has no prior contact with the state where you want to bring your action.
You have gone as far as you can by peaceful channels with no luck. You know whom to sue and the best location to file your small claims action. And, you have determined you do not have a Statute of Limitations issue. Now it is time to File in Small Claims Court.