
You filed the complaint, acquired all your evidence and the end is almost in sight. Now it's time to prepare for your day in court. You took on the airline and despite being ignored or intimidated you are finally here. Now your focus is on getting your point across to the judge.
As with any big event that you must prepare for, you should scout the venue. Know the lay of the land so to speak. Visit the Small Claims Court that will hear your case if possible at least once. If you can't make it, ask someone to go for you so you will have some idea of what to expect. As with everything, no matter how much material you read to prepare for the hearing, it will never truly prepare you until you know what to expect.
Go early enough to find the courthouse. As obvious as it sounds you don't want to be late for your own hearing or you may find that the case has been dismissed or default judgment on a counterclaim was entered in that five minutes you were late. Arrive 5 to 10 minutes early to observe all the necessary procedures. Take note of what happens so you will feel comfortable the day of your hearing.
No good attorney making his first appearance in court would walk in blind, step up to the podium and argue the motion. He or she would come to court and observe the type of hearings the attorney would be attending to feel comfortable. When you are up at the podium the last thing you want to worry about is what you do next. Take the time to go observe court proceedings so you will feel confident and can focus on presenting your case.