Domestic Airline Resources

SOUTHWEST

Southwest Airlines Co., a Texas corporation, has its principal place of business located at 2702 Love Field Dr., Dallas, TX 75235.

  • Contract of Carriage Terms:
    Domestic
    Canada
  • Customer Relations Compliant Contact:
    Jim Ruppel
    Vice President Customer Relations and Rapid Rewards
    Southwest Airlines Co.
    2702 Love Field Drive
    Dallas TX 75235
    Dallas TX 75235-1647
    Phone: (214) 792-4223, (214) 792-4000
    Fax: (214) 792-5015
    Consumer Affairs Dept. does not conduct business via email.
    www.southwest.com
  • Officers of the Company:
    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    Colleen C Barrett: President/Corporate Secretary
    Gary C Kelly: Vice Chairman/Chief Executive Officer
    Ray Sears: Vice President, Purchasing
    Jim Sokol: Vice President, Maintenance and Engineering
    Keith L Taylor: Vice President, Revenue Management
    Jim Ruppel: Vice President, Customer Relations and Rapid Rewards
NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.