Domestic Airline Resources

US AIRWAYS

US Airways filed for bankruptcy in September 2004. You should check the status of US Airways bankruptcy and consult with an attorney to determine the effect of this merger on your ability to file a claim.

US Airways, Inc. and American West, Inc. merged on September 27, 2005 into US Airways Group, Inc. If your injury occurred prior to this merger you should identify the appropriate airline, whether US Airways, Inc. or American West Airlines, Inc. If the injury occurred after the merger date you should name US Airways Group, Inc. US Airways Group, Inc. is a Delaware corporation with its principal place of business located at 2345 Crystal Drive, Arlington, VA 22227.

If your flight was aboard US Airways Express, a wholly owned subsidiary of US Airways Group, Inc. you should name both US Airways Express and US Airways Group, Inc. in your lawsuit.

  • Contract of Carriage Terms:
    Domestic
    International
  • Contact Information:
    2345 Crystal Drive
    Arlington, VA 22227
    Phone: (703) 872-7000
    Fax: (336) 744-6416
    www.usairways.com
  • Customer Relations Compliant Contact:
    Correspondence for Customer Relations may be sent to the addresses below. The Customer Relations office is not open to the public.

    Ms. Deborah Thompson
    Managing Director, Corporate and Consumer Affairs
    US Airways
    P.O. Box 1501
    Winston Salem, NC 27102-1501
    Phone: (866) 523-5333
    Fax: (336) 661-8031
    Email

    Ms. Jennifer Tongè
    Director of Customer Relations
    US Airways
    4000 E. Sky Harbor Blvd.
    Phoenix, AZ 85034-3899
    Email
  • Officers of the Company:
    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    Doug Parker: Chairman/President/Chief Executive Officer
    Scott Kirby: Executive Vice President, Sales and Marketing
    Jeffrey D. McClelland: Executive Vice President/Chief Administration Officer
    Ed Bular: Vice President, Flight Operations
    Kerry Carstairs: Vice President, Reservations
    Travis Christ: Vice President, Sales and Marketing
    Ron Cole: Vice President, In-Flight Services
    Janet Dhillon: Vice President/Deputy General Counsel
    Anthony Mulé: Senior Vice President, Customer Service
    Donna Paladini: Vice President, Customer Service West
    Jim Walsh: Senior Vice President/General Counsel
NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.