International Airline Resources

AER LINGUS GROUP PLC

 

  • Contract of Carriage Terms:
    International
  • Customer Relations Compliant Contact:
    All correspondence must be in writing to both these offices and are then responded to in rotation.

    United States:
    Joan Keating
    Aer Lingus Customer Care Unit
    538 Broadhallow Road
    Melville, NY 11747
    Toll Free: (866) 886-8844
    Email
    www.aerlingus.com

    United Kingdom/Ireland:
    Joan Keating
    Aer Lingus Customer Care Unit
    Aer Lingus Head Office
    Dublin Airport
    Dublin
    Ireland
    Phone: (353) 1886-3705
    Fax: (353) 1886-385, (353) 1886-3832

  • Officers of the Company:
    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    John Sharman: Director/Executive Chairman
    Dermot Mannion: Chief Executive Officer
    Sean Murphy: Director/Manager Operations Strategy
    Greg O'Sullivan: Secretary
    Willie Clarke: Director
    Frank Cox: Director
    Ivor Fitzpatrick: Director
    Sean Fitzpatrick: Director
    Anne Mills: Director
    Nora O'Reilly: Director
    Chris Wall: Director

NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.