International Airline Resources



  • Contract of Carriage Terms:

    Unavailable online.  Contact the carrier directly as the airline is required by law to maintain and provide a copy of the contract upon request.

  • Customer Relations Compliant Contact:
    United States:

    1612 K Street
    Suite 200
    Washington, DC 20006
    Phone: (202) 785-8770
    Fax: (202) 785-9178   

    Air India Building
    Nariman Point
    Mumbai, 400 021
    Phone: (91) 22-2279-6666
    Fax: (91) 22-2202-1096

  • Officers of the Company:

    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    V. Thulasidas: Chairman/Managing Director
    V. K. Verma: Commercial Director
    Jitender Bhargava: Director, Public Relations
    V. K. Mehra: Director, Engineering
    Amod Sharma: Director, In-flight Services
    Capt. M. K. Hathi: Director, Operations
    S. Ranganathan: Director, Ground Services
    V.A. Ferreira: Director, Human Resources Development
    V. Srikrishnan: Director, Materials Management
    S. Lalwani: Director, Planning and International Relations
    Capt. Deepak Anand: Director, Air Safety
    S. Mukherjee: Director, Corporate Affairs
    I. S. Vhatkar: General Manager, Properties and Facilities
    S. Phadke: General Manager, Department of Information Technology
    D. S. Kohli: Director, Northern Region

NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.