Air New Zealand Customer Relations
1960 E. Grand Avenue
Suite 300
El Segundo, CA 90245
Phone: (800) 223-9494
Fax: (800) 272-9494
Email
New Zealand:
Customer Support
Private Bag 92007
Auckland, 1020
New Zealand
Phone: (640) 9-255-8758
Fax: (640) 9-256-3531
Email
www.airnewzealand.com
Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.
Rob Fyfe: Chief Executive Officer
Rob McDonald: Chief Financial Officer
Norman Thompson: Group General Manager, Networks, Marketing
and Sales
John Blair: General Counsel/Company Secretary