International Airline Resources

EVA AIR

 

  • Contract of Carriage Terms:
    International
  • Customer Relations Compliant Contact:

    United States:
    12440 East Imperial Highway
    Suite 250
    Norwalk, CA 90650
    Phone: (800) 695-1188, (562) 565-6000           
    Fax: (562) 565-6120                             
    www.evaair.com

    In the alternative:
    1350 Bayshore Highway
    Suite 820
    Burlingame, CA 94010
    Phone: (650) 579-1818             
    Fax: (650) 579-5535                             

    100 Pavonia Avenue
    Suite 310
    Jersey City, NJ 07310
    Phone: (201) 626-4030
    Fax: (201) 626-4031                             

    O'Hare Express Center Building #516
    O'Hare International Airport
    Chicago, IL 60666
    Phone: (773) 601-8500
    Fax: (773) 601-8515

    Taiwan:
    117, Sec 2, Chang An E. Road
    Taipei, 104
    Taiwan
    Phone:  (886) 2-2501-9599
    Fax: (886) 2-2501-0699
    Email 

  • Customer Relations Compliant Contact:

    Ms. Cynthia Chu
    Deputy Manger
    Passenger Department/Customer Service Section
    America Head Office
    12440 E. Imperial Highway #250
    Norwalk, CA 90650
    Phone: (562) 565-6023
    Fax : (562) 565-6130
    Email

  • Officers of the Company:
    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    Lin Bao-Shui: Chairman           
    Chang Kuo-Wei: President      
    Chiu Ke-Tai: Executive Vice President, CKS Airport Division  
    Chen Hsin-Te: Executive Vice President, Passenger Division    
    Yuen Ping-Yu: Executive Vice President, Flight Operation Division       
    Kao Wan-Hsin: Executive Vice President, Corporate Planning Division            
    Nieh Kuo-Wei: Executive Vice President, Public Relations Division      
    Ho Ching-Sheng: Executive Vice President, Flight Safety Division         
    Tai Jin-Chyuan: Senior Vice President , Legal and Insurance Division    
    Han Jei-Li: Senior Vice President, Flight Operation Division     
    Chang Lih-Lih: Senior Vice President, In-flight Service Division            
    Chen Yeou-Yuh: Senior Vice President , Corporate Planning Division
    Wu Kuang-Hui: Senior Vice President, Finance Division

NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.